/* CoachPal — live coaching page styles.
   Layered on top of betty-demo.css to keep the trainer's design language. */

.coaching-main {
  max-width: 1400px;
  margin: 0 auto;
  padding: 24px;
}

/* Pre-call mode picker */

.coaching-pre {
  display: flex;
  justify-content: center;
  padding: 40px 20px;
}

.coaching-pre-card {
  max-width: 640px;
  background: white;
  border-radius: 14px;
  padding: 28px 32px;
  box-shadow: 0 20px 60px rgba(0,0,0,0.10);
}

.coaching-pre-card h2 { margin: 0 0 8px; font-size: 22px; }
.coaching-pre-card p  { margin: 0 0 18px; color: var(--text-soft); }

.coaching-modes h3 {
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.4px;
  color: var(--text-soft);
  margin: 18px 0 10px;
}

.coaching-mode-options {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-bottom: 20px;
}

.coaching-mode-option {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px;
  border: 2px solid var(--border);
  border-radius: 10px;
  cursor: pointer;
  background: var(--bg);
  transition: border-color 0.15s, background 0.15s;
}

.coaching-mode-option:hover { background: rgba(99,102,241,0.05); }
.coaching-mode-option input { margin-top: 4px; }
.coaching-mode-option:has(input:checked) {
  border-color: rgb(99, 102, 241);
  background: rgba(99,102,241,0.08);
}

.coaching-mode-option .dim {
  font-size: 13px;
  margin-top: 4px;
}

.coach-error {
  margin-top: 12px;
  padding: 10px 14px;
  background: var(--danger-soft);
  color: var(--danger);
  border-radius: 6px;
  font-size: 13px;
}

.coach-error.hidden,
.coaching-active.hidden,
.coaching-pre.hidden { display: none; }

/* Active call layout */

.coach-top-row {
  display: flex;
  align-items: center;
  gap: 14px;
  /* 2026-06-17: stick to top so the End button + timer stay visible when the
     plans drawer slides over the right side of the screen. z-index 60 sits
     above the drawer (49) and the floating Plans toggle (50). */
  position: sticky;
  top: 0;
  z-index: 60;
  background: var(--bg, #f6f7fb);
  padding: 10px 0;
  margin: -10px 0 12px 0;
  border-bottom: 1px solid rgba(0,0,0,0.04);
}

/* 2026-06-17: collapsible customer-profile sections. <details>/<summary>
   default-open so first-time users see the data; click to collapse and
   free up vertical room for whatever comes after. */
.discovery-section {
  border-top: 1px solid rgba(0,0,0,0.06);
}
.discovery-section:first-child { border-top: 0; }
.discovery-section > summary {
  cursor: pointer;
  padding: 8px 0;
  list-style: none;
  font-size: 11px;
  font-weight: 700;
  color: var(--text-soft, #6b6f80);
  text-transform: uppercase;
  letter-spacing: 0.5px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.discovery-section > summary::-webkit-details-marker { display: none; }
.discovery-section > summary::after {
  content: "−";
  font-size: 16px;
  font-weight: 700;
  color: var(--text-soft, #6b6f80);
  transition: transform 0.15s;
}
.discovery-section:not([open]) > summary::after { content: "+"; }
.discovery-section .discovery-content {
  padding: 4px 0 12px;
  font-size: 14px;
  color: var(--text, #18181b);
}
.discovery-section .discovery-count {
  background: rgba(0,0,0,0.05);
  color: var(--text-soft, #6b6f80);
  font-size: 10px;
  padding: 2px 6px;
  border-radius: 8px;
  margin-left: 6px;
}

.discovery-zip-row {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 0 12px;
}
.discovery-zip-row .discovery-zip-value {
  font-size: 16px;
  font-weight: 700;
}
.discovery-zip-row .discovery-zip-edit {
  background: transparent;
  border: 1px solid rgba(0,0,0,0.15);
  border-radius: 6px;
  padding: 3px 8px;
  font-size: 11px;
  cursor: pointer;
  color: var(--text-soft, #6b6f80);
}
.discovery-zip-row .discovery-zip-edit:hover {
  background: rgba(0,0,0,0.05);
  color: var(--text, #18181b);
}
.discovery-zip-input {
  font-size: 16px;
  font-weight: 700;
  padding: 4px 8px;
  border: 1px solid rgba(0,0,0,0.2);
  border-radius: 6px;
  width: 90px;
  font-family: inherit;
}

/* 2026-06-17: left-edge CMS-disclosures drawer. Mirrors the Plans drawer
   on the right side. Floating toggle button + sliding panel. */
.disclosures-toggle-btn {
  position: fixed;
  top: 90px;
  left: 0;
  background: #1f2a44;
  color: white;
  border: none;
  padding: 10px 16px;
  border-radius: 0 8px 8px 0;
  font-family: inherit;
  font-weight: 700;
  font-size: 13px;
  cursor: pointer;
  z-index: 50;
  box-shadow: 2px 2px 8px rgba(20, 30, 50, 0.18);
  display: inline-flex;
  align-items: center;
  gap: 8px;
}
.disclosures-toggle-btn:hover { background: #0e1730; }
.disclosures-count-pill {
  display: inline-block;
  background: rgba(255,255,255,0.18);
  border-radius: 10px;
  padding: 1px 8px;
  font-size: 11px;
  min-width: 28px;
  text-align: center;
}
.disclosures-count-pill.is-incomplete {
  background: #d97706; /* amber when not all required disclosures captured */
}
.disclosures-count-pill.is-complete {
  background: #16a34a; /* green when all required disclosures captured */
}
.disclosures-panel {
  position: fixed;
  top: 80px;
  left: 0;
  bottom: 20px;
  width: 320px;
  background: white;
  border-right: 1px solid var(--border, #e3e6f0);
  box-shadow: 4px 0 18px rgba(20, 30, 50, 0.10);
  z-index: 49;
  overflow-y: auto;
  padding: 18px 16px;
  transition: transform 0.25s;
  border-radius: 0 12px 12px 0;
}
.disclosures-panel.is-closed { transform: translateX(-100%); }
.disclosures-panel .compliance-checklist { margin: 0; }

.coach-status-pill {
  background: var(--ok-soft);
  color: var(--ok);
  font-size: 12px;
  font-weight: 700;
  padding: 6px 14px;
  border-radius: 50px;
}

.coach-timer {
  font-size: 24px;
  font-weight: 800;
  font-variant-numeric: tabular-nums;
  margin-left: auto;
}

.coach-grid {
  display: grid;
  grid-template-columns: 280px 1fr 320px;
  gap: 16px;
  margin-bottom: 18px;
}

.coach-col {
  background: white;
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 14px 16px;
  min-height: 460px;
  display: flex;
  flex-direction: column;
}

.coach-section-head {
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--text-soft);
  margin-bottom: 10px;
}

/* Discovery card */

.discovery-card { font-size: 13px; }

.discovery-empty { font-style: italic; }

.discovery-row {
  display: flex;
  flex-direction: column;
  padding: 8px 0;
  border-bottom: 1px solid var(--bg);
}

.discovery-label {
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 0.4px;
  color: var(--text-soft);
  font-weight: 600;
}

.discovery-value {
  margin-top: 2px;
  color: var(--text);
  font-weight: 500;
}

/* Live transcript */

.coach-transcript {
  flex: 1;
  overflow-y: auto;
  max-height: 460px;
  font-size: 13px;
  line-height: 1.55;
  font-family: var(--font-mono, "SF Mono", Menlo, monospace);
}

.coach-line {
  padding: 6px 0;
  border-bottom: 1px dashed var(--bg);
}

.coach-line-label {
  font-size: 10px;
  font-weight: 800;
  letter-spacing: 0.4px;
  text-transform: uppercase;
  padding: 1px 7px;
  border-radius: 4px;
  margin-right: 8px;
}

.coach-line--agent .coach-line-label {
  background: rgba(99,102,241,0.18);
  color: rgb(99,102,241);
}

.coach-line--customer .coach-line-label {
  background: rgba(34,197,94,0.18);
  color: rgb(22,163,74);
}

.coach-line--interim {
  color: var(--text-soft);
  font-style: italic;
  opacity: 0.7;
}

/* Coaching tips */

.coach-tips {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.coach-tip {
  background: var(--bg);
  border-left: 4px solid;
  border-radius: 6px;
  padding: 10px 12px;
  font-size: 13px;
}

.coach-tip--info  { border-left-color: rgb(99,102,241); }
.coach-tip--warn  { border-left-color: var(--warn); }
.coach-tip--ok    { border-left-color: var(--ok); }
.coach-tip--bad   { border-left-color: var(--danger); }

.coach-tip-title  { display: block; font-size: 13px; }
.coach-tip-body   { margin-top: 4px; color: var(--text); font-size: 12px; }
.coach-tip-script {
  margin-top: 6px;
  padding: 6px 8px;
  background: white;
  border: 1px solid var(--border);
  border-radius: 4px;
  font-style: italic;
  font-size: 12px;
  color: var(--text);
}

.coach-tips-empty { font-style: italic; font-size: 12px; }

/* Teleprompter */

.coach-teleprompter {
  background: linear-gradient(90deg, rgba(99,102,241,0.10), rgba(99,102,241,0.02));
  border: 1px solid rgba(99,102,241,0.30);
  border-radius: 8px;
  padding: 10px 12px;
  font-size: 13px;
}

.coach-tele-label {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.4px;
  text-transform: uppercase;
  color: rgb(99,102,241);
}

.coach-tele-phrase {
  margin-top: 4px;
  font-style: italic;
  color: var(--text);
}

.coach-tele-done {
  font-weight: 700;
  color: var(--ok);
}

/* Compact disclosure chip row + plans toggle (reuses trainer styles) */

.coach-checklist {
  margin-bottom: 12px;
}

/* Mode chip in the header (currently mirrors trainer pattern; reserved for later) */

#coach-mode-slot { }

/* Phase 24 — Twilio live-coaching "call this number" CTA (twilio-demo.html) */
.twilio-call-cta {
  margin-top: 14px;
  padding: 16px 18px;
  border: 1px solid var(--border, #2a2f3a);
  border-radius: 12px;
  background: var(--surface-2, rgba(255, 255, 255, 0.03));
  text-align: center;
}
.twilio-call-label {
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  margin-bottom: 6px;
}
.twilio-number {
  display: inline-block;
  font-size: 30px;
  font-weight: 800;
  letter-spacing: 0.5px;
  color: var(--accent, #4da3ff);
  text-decoration: none;
}
.twilio-number:hover { text-decoration: underline; }

/* Phase 25 — practice-with-a-contact (twilio-demo) */
.practice-panel { margin-top: 14px; }
.practice-toggle {
  width: 100%; text-align: left; padding: 12px 14px; border-radius: 10px;
  border: 1px solid var(--border, #2a2f3a); background: var(--surface-2, rgba(255,255,255,.03));
  font-weight: 700; cursor: pointer; font-size: 15px; color: inherit;
}
.practice-toggle:hover { border-color: var(--accent, #4da3ff); }
.practice-body { margin-top: 12px; }
.practice-search-row { display: flex; gap: 8px; }
.contact-search-input {
  flex: 1; padding: 10px 12px; border-radius: 8px; font-size: 14px;
  border: 1px solid var(--border, #2a2f3a); background: var(--surface, #fff); color: inherit;
}
.contact-results { margin-top: 10px; display: flex; flex-direction: column; gap: 6px; }
.contact-result {
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
  padding: 10px 12px; border-radius: 8px; border: 1px solid var(--border, #2a2f3a);
  background: var(--surface-2, rgba(255,255,255,.02));
}
.contact-result-name { font-weight: 700; }
.contact-result-sub { font-size: 12px; }
.contact-result-actions { display: flex; gap: 6px; flex-shrink: 0; }
.contact-tags { display: flex; flex-wrap: wrap; gap: 4px; margin-top: 4px; }
.contact-tag {
  font-size: 11px; padding: 2px 7px; border-radius: 999px;
  background: var(--accent-soft, rgba(77,163,255,.15)); color: var(--accent, #4da3ff);
}
.selected-contact {
  margin-top: 12px; padding: 14px; border-radius: 10px;
  border: 1px solid var(--accent, #4da3ff); background: var(--accent-soft, rgba(77,163,255,.08));
}
.sc-head { display: flex; align-items: center; justify-content: space-between; }
.sc-name { font-size: 18px; font-weight: 800; }
.sc-rows { margin-top: 8px; display: grid; grid-template-columns: auto 1fr; gap: 3px 12px; font-size: 13px; }
.sc-row { display: contents; }
.sc-ready { margin-top: 10px; font-size: 13px; color: var(--ok, #37b24d); }
.call-queue { display: flex; flex-direction: column; gap: 5px; margin-top: 6px; }
.queue-row { display: flex; align-items: center; gap: 8px; font-size: 13px; }
.queue-num { width: 18px; height: 18px; border-radius: 50%; background: var(--surface-2, #eee);
  display: inline-flex; align-items: center; justify-content: center; font-size: 11px; flex-shrink: 0; }
.queue-name { flex: 1; font-weight: 600; }
.queue-actions { display: flex; gap: 4px; }
/* active-view "you're calling" card */
.active-contact-card {
  margin-bottom: 12px; padding: 12px 14px; border-radius: 10px;
  border: 1px solid var(--accent, #4da3ff); background: var(--accent-soft, rgba(77,163,255,.08));
}
.acc-label { font-size: 11px; text-transform: uppercase; letter-spacing: .06em; }
.acc-name { font-size: 17px; font-weight: 800; margin-top: 2px; }
.acc-meta { font-size: 12px; margin-top: 2px; }
/* pending GHL updates */
.pending-updates { display: flex; flex-direction: column; gap: 6px; }
.pending-row { display: flex; align-items: baseline; gap: 8px; font-size: 13px; }
.pending-badge { font-size: 10px; text-transform: uppercase; padding: 1px 6px; border-radius: 4px; flex-shrink: 0; }
.pending-new { background: rgba(55,178,77,.15); color: var(--ok, #37b24d); }
.pending-changed { background: rgba(255,169,77,.18); color: var(--warn, #f08c00); }
.pending-field { font-weight: 700; flex-shrink: 0; }
.pending-value { color: var(--text-soft, #666); }

/* Phase 26 — practice mode: solo vs teammate (twilio-demo) */
.practice-mode { margin-bottom: 14px; }
.mode-options { display: flex; flex-direction: column; gap: 6px; }
.mode-option {
  display: flex; gap: 10px; align-items: flex-start; padding: 10px 12px;
  border: 1px solid var(--border, #2a2f3a); border-radius: 8px; cursor: pointer;
  background: var(--surface-2, rgba(255,255,255,.02)); font-size: 14px;
}
.mode-option input { margin-top: 3px; }
.partner-picker { margin-top: 10px; }
.partner-buttons { display: flex; flex-wrap: wrap; gap: 6px; }
.partner-btn {
  padding: 8px 12px; border-radius: 8px; cursor: pointer; font-size: 14px; font-weight: 600;
  border: 1px solid var(--border, #2a2f3a); background: var(--surface, #fff); color: inherit;
}
.partner-btn:hover { border-color: var(--accent, #4da3ff); }
.partner-custom { display: flex; gap: 8px; margin-top: 8px; }
.selected-partner {
  margin-top: 10px; padding: 10px 12px; border-radius: 8px;
  border: 1px solid var(--accent, #4da3ff); background: var(--accent-soft, rgba(77,163,255,.08)); font-size: 14px;
}
.sp-row { display: flex; align-items: center; justify-content: space-between; gap: 10px; }

/* Phase 27b — this codebase scopes `.hidden` per element (no global util), so
   scope it for the practice-panel elements; and never render empty boxes. */
#partner-picker.hidden,
.selected-partner.hidden,
.selected-contact.hidden,
.active-contact-card.hidden,
.call-queue-wrap.hidden { display: none; }
#selected-partner:empty,
#selected-contact:empty,
#contact-results:empty { display: none; }

/* Phase 28 — twilio-demo plan-drawer UX (scoped to .twilio-demo-page so the
   shared sunfire-coaching page is untouched). */

/* (1) Reflow: when the plans drawer is open, shrink the main content to sit
   BESIDE the 420px drawer instead of underneath it, so the transcript stays
   fully visible. `plans-open` is toggled on <body> by twilioCoachApp.js. */
.twilio-demo-page .coaching-main { transition: margin-right 0.25s ease; }
.twilio-demo-page.plans-open .coaching-main { margin-right: 440px; }

/* (2) Plans first: the drawer is a flex column that stacks search/filters/
   lookups ABOVE the plan cards. Reorder so the plan cards sit right under the
   header (the load-bearing surface during a call); tools drop below. */
.twilio-demo-page #plans-panel > .plans-header            { order: 0; }
.twilio-demo-page #plans-panel > .plans-list              { order: 1; }
.twilio-demo-page #plans-panel > .plans-aisearch          { order: 2; }
.twilio-demo-page #plans-panel > .plans-filters           { order: 3; }
.twilio-demo-page #plans-panel > .plans-drug-lookup       { order: 4; }
.twilio-demo-page #plans-panel > .plans-net-lookup--provider { order: 5; }
.twilio-demo-page #plans-panel > .plans-net-lookup--pharmacy { order: 6; }
/* a light divider so the tools read as secondary, below the plans */
.twilio-demo-page #plans-panel > .plans-aisearch::before {
  content: "Search & lookups";
  display: block; font-size: 11px; font-weight: 800; letter-spacing: 0.5px;
  text-transform: uppercase; color: var(--text-soft);
  margin: 6px 0 10px; padding-top: 14px; border-top: 1px solid var(--border);
}

/* (3) Collapse when filled: once a provider/pharmacy lookup returns a result,
   hide its input row so the answer stays but the section stops taking space. */
.twilio-demo-page .plans-net-lookup:has(.plans-net-list) .plans-net-input-row,
.twilio-demo-page .plans-net-lookup:has(.plans-net-empty) .plans-net-input-row { display: none; }
.twilio-demo-page .plans-net-lookup:has(.plans-net-list) .plans-net-lookup-label,
.twilio-demo-page .plans-net-lookup:has(.plans-net-empty) .plans-net-lookup-label { margin-bottom: 4px; }

/* Phase 29 — first-run tour (coach marks) + queue quick-fill (twilio-app fork) */
.coaching-pre-card { position: relative; }
.tour-launch {
  position: absolute; top: 16px; right: 16px;
  background: none; border: 1px solid var(--border, #e3e6f0); color: var(--text-soft);
  border-radius: 8px; padding: 6px 12px; font-size: 13px; font-weight: 600; cursor: pointer;
}
.tour-launch:hover { border-color: var(--accent, #4da3ff); color: var(--accent, #4da3ff); }

.tour-catcher { position: fixed; inset: 0; z-index: 9990; display: none; }
.tour-catcher.is-on { display: block; }
.tour-highlight {
  position: relative; z-index: 10000; border-radius: 10px;
  box-shadow: 0 0 0 3px #fff, 0 0 0 6px rgba(77, 163, 255, 0.9),
              0 0 0 9999px rgba(15, 23, 42, 0.55);
}
.tour-tip {
  position: fixed; z-index: 10001; width: min(320px, 92vw);
  background: #fff; border-radius: 12px; padding: 16px 18px;
  box-shadow: 0 12px 44px rgba(20, 30, 50, 0.28); visibility: hidden;
}
.tour-tip.is-on { visibility: visible; }
.tour-step-count { font-size: 11px; font-weight: 800; text-transform: uppercase; letter-spacing: 0.5px; color: var(--text-soft); }
.tour-tip-title { font-size: 16px; font-weight: 800; margin: 4px 0 6px; }
.tour-tip-body { font-size: 13px; line-height: 1.5; color: var(--text); }
.tour-tip-actions { display: flex; align-items: center; justify-content: space-between; margin-top: 16px; }
.tour-nav { display: flex; gap: 8px; }
.tour-skip { background: none; border: none; color: var(--text-soft); font-size: 13px; cursor: pointer; padding: 6px 0; }
.tour-skip:hover { color: var(--text); }

.queue-fill { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; margin: 10px 0; }
.queue-fill-label { font-size: 13px; }
.queue-fill-status { font-size: 12px; }

/* Phase 30 — sessions viewer (twilio-app fork) */
.header-link { color: var(--accent, #4da3ff); text-decoration: none; font-weight: 600; font-size: 14px; }
.header-link:hover { text-decoration: underline; }
.sessions-summary { font-size: 18px; margin: 8px 0 16px; }
.sessions-table-wrap { overflow-x: auto; background: #fff; border: 1px solid var(--border); border-radius: 10px; }
.sessions-table { width: 100%; border-collapse: collapse; font-size: 13px; }
.sessions-table th { text-align: left; padding: 10px 12px; font-size: 11px; text-transform: uppercase; letter-spacing: 0.5px; color: var(--text-soft); border-bottom: 1px solid var(--border); white-space: nowrap; }
.sessions-table td { padding: 10px 12px; border-bottom: 1px solid var(--bg, #eef); white-space: nowrap; }
.session-row { cursor: pointer; }
.session-row:hover { background: var(--surface-2, rgba(77, 163, 255, 0.06)); }
.grade-badge { display: inline-block; min-width: 22px; text-align: center; padding: 1px 7px; border-radius: 6px; font-weight: 800; background: var(--surface-2, #eef); }
.grade-a { background: rgba(55, 178, 77, 0.18); color: #2f9e44; }
.grade-b { background: rgba(116, 192, 80, 0.18); color: #5c940d; }
.grade-c { background: rgba(255, 169, 77, 0.2); color: #e8590c; }
.grade-d, .grade-f { background: rgba(240, 62, 62, 0.16); color: #e03131; }
.session-meta { display: grid; grid-template-columns: repeat(auto-fit, minmax(130px, 1fr)); gap: 12px; font-size: 13px; margin-bottom: 8px; }
.report-card { margin-top: 14px; padding: 14px; border: 1px solid var(--border); border-radius: 10px; background: var(--surface-2, rgba(0, 0, 0, 0.02)); }
.report-grade { font-weight: 800; font-size: 15px; margin-bottom: 10px; }
.score-row { display: flex; flex-wrap: wrap; gap: 8px; }
.score-pill { display: flex; flex-direction: column; padding: 6px 12px; border-radius: 8px; background: #fff; border: 1px solid var(--border); font-size: 15px; }
.score-pill .dim { font-size: 11px; }
.report-summary { font-size: 13px; line-height: 1.5; margin: 10px 0; }
.report-list { font-size: 13px; margin-top: 6px; }
.report-list ul { margin: 4px 0 0; padding-left: 18px; }
.session-transcript { max-height: 340px; overflow-y: auto; font-size: 13px; line-height: 1.5; border: 1px solid var(--border); border-radius: 8px; padding: 12px; }

/* Phase 31 — AI customer personality picker */
.ai-persona-picker { display: flex; flex-direction: column; gap: 4px; margin-top: 10px; }
.ai-persona-select {
  padding: 8px 10px; border-radius: 8px; border: 1px solid var(--border, #2a2f3a);
  font-size: 14px; background: var(--surface, #fff); color: inherit; max-width: 340px;
}

/* Phase 32 — call scripts drawer + editor (twilio-app fork) */
.scripts-toggle-btn {
  position: fixed; top: 140px; left: 0; background: #1f2a44; color: #fff; border: none;
  padding: 10px 16px; border-radius: 0 8px 8px 0; font-family: inherit; font-weight: 700;
  font-size: 13px; cursor: pointer; z-index: 50; box-shadow: 2px 2px 8px rgba(20, 30, 50, 0.18);
}
.scripts-toggle-btn:hover { background: #0e1730; }
.scripts-panel {
  position: fixed; top: 80px; left: 0; bottom: 20px; width: 360px; background: #fff;
  border-right: 1px solid var(--border, #e3e6f0); box-shadow: 4px 0 18px rgba(20, 30, 50, 0.10);
  z-index: 49; overflow-y: auto; padding: 18px 16px; transition: transform 0.25s;
  border-radius: 0 12px 12px 0; display: flex; flex-direction: column; gap: 10px;
}
.scripts-panel.is-closed { transform: translateX(-100%); }
.twilio-demo-page .coaching-main { transition: margin-right 0.25s ease, margin-left 0.25s ease; }
.twilio-demo-page.scripts-open .coaching-main { margin-left: 380px; }
.scripts-head { display: flex; align-items: center; justify-content: space-between; }
.scripts-filters { display: flex; flex-wrap: wrap; gap: 6px; }
.script-chip { padding: 4px 10px; border-radius: 999px; border: 1px solid var(--border, #2a2f3a); background: #fff; font-size: 12px; cursor: pointer; text-transform: capitalize; color: inherit; }
.script-chip.is-on { background: var(--accent, #4da3ff); color: #fff; border-color: var(--accent, #4da3ff); }
.scripts-list { display: flex; flex-direction: column; gap: 10px; }
.script-card { border: 1px solid var(--border, #e3e6f0); border-radius: 10px; padding: 12px; }
.script-card-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin-bottom: 6px; }
.script-tag { font-size: 11px; padding: 2px 8px; border-radius: 999px; background: var(--accent-soft, rgba(77, 163, 255, 0.15)); color: var(--accent, #4da3ff); text-transform: capitalize; white-space: nowrap; }
.script-body { font-size: 13px; line-height: 1.5; white-space: pre-wrap; }
.scripts-editor-list { display: flex; flex-direction: column; gap: 6px; max-height: 220px; overflow-y: auto; margin-bottom: 14px; }
.script-edit-row { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 8px 10px; border: 1px solid var(--border); border-radius: 8px; font-size: 13px; }
.script-edit-actions { display: flex; gap: 6px; flex-shrink: 0; }
.scripts-editor-form { display: flex; flex-direction: column; gap: 8px; border-top: 1px solid var(--border); padding-top: 12px; }
.script-edit-body { min-height: 90px; padding: 10px 12px; border-radius: 8px; border: 1px solid var(--border, #2a2f3a); font-family: inherit; font-size: 14px; resize: vertical; background: var(--surface, #fff); color: inherit; }

/* Phase 33 — Call from Computer */
.browser-call { margin-top: 12px; text-align: center; }
.browser-call-or { font-size: 12px; text-transform: uppercase; letter-spacing: 0.08em; margin: 4px 0 10px; }
.browser-call-btn { width: 100%; }
/* Floating call-controls bar — fixed so it survives the pre-call → active view
   swap (startCall() hides #coaching-pre; these controls must not live inside it). */
.browser-call-active { position: fixed; bottom: 20px; right: 20px; z-index: 8000;
  display: flex; align-items: center; gap: 14px; flex-wrap: wrap;
  padding: 12px 16px; border-radius: 12px; border: 1px solid var(--ok, #37b24d);
  background: var(--ok-soft, rgba(55,178,77,.12)); box-shadow: 0 10px 30px rgba(20,30,50,.18); }
.browser-call-live { font-weight: 700; color: var(--ok, #2f9e44); font-variant-numeric: tabular-nums; }
.browser-call-controls { display: flex; gap: 8px; }

/* Phase 34 — sessions tabs + Twilio call-log statuses */
.sessions-tabs { display: flex; gap: 4px; margin-bottom: 16px; border-bottom: 1px solid var(--border); }
.sessions-tab { background: none; border: none; padding: 10px 16px; font-size: 14px; font-weight: 600; cursor: pointer; color: var(--text-soft); border-bottom: 2px solid transparent; }
.sessions-tab:hover { color: var(--text); }
.sessions-tab.is-on { color: var(--accent, #4da3ff); border-bottom-color: var(--accent, #4da3ff); }
.call-status { font-size: 12px; font-weight: 600; text-transform: capitalize; }
.call-status--completed { color: #2f9e44; }
.call-status--inprogress, .call-status--ringing, .call-status--queued { color: #1971c2; }
.call-status--noanswer, .call-status--busy, .call-status--failed, .call-status--canceled { color: #e03131; }

/* Phase 35 — admin settings page */
.admin-main { max-width: 1180px; }
.admin-card { background: #fff; border: 1px solid var(--border); border-radius: 12px; padding: 18px 20px; margin-bottom: 16px; }
.admin-card h3 { margin: 0 0 12px; font-size: 16px; }
.admin-field { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; font-size: 14px; }
.admin-field > span { font-weight: 600; }
.admin-check { flex-direction: row; align-items: center; gap: 10px; }
.cfg-row { display: flex; gap: 8px; align-items: center; margin-bottom: 8px; flex-wrap: wrap; }
.cfg-row .contact-search-input { flex: 1; min-width: 160px; }
/* Disclosure rows: the label is a short chip, the phrase is a full sentence — give
   the phrase ~3× the width so it isn't cramped/truncated. */
.cfg-row .dscl-label { flex: 0 1 200px; min-width: 140px; }
.cfg-row .dscl-hint { flex: 3 1 340px; }
/* Trigger rows: both fields hold sentences — keep them comfortably wide. */
.cfg-row .trig-desc, .cfg-row .trig-action { flex: 1 1 260px; min-width: 220px; }
/* Triggers table: column header + fixed-width color select */
.cfg-row-head { margin-bottom: 4px; }
.cfg-row-head .cfg-col-label { flex: 1 1 260px; min-width: 220px; font-size: 11px; font-weight: 800;
  letter-spacing: .04em; text-transform: uppercase; color: var(--text-soft); }
.cfg-row-head .cfg-col-color { flex: 0 0 150px; min-width: 150px; }
.cfg-row-head .drag-handle-spacer { width: 16px; flex-shrink: 0; }
.cfg-row-head .cfg-col-spacer { flex: 0 0 74px; }
.cfg-row .trig-color { flex: 0 0 150px; min-width: 150px; }
.admin-save-row { display: flex; align-items: center; gap: 14px; margin: 8px 0 40px; }
#admin-save { width: auto; }

/* Phase 36 — draggable checklist rows + scripts in admin */
.drag-handle {
  cursor: grab; width: 16px; align-self: stretch; flex-shrink: 0; border-radius: 4px;
  background-image: linear-gradient(var(--text-soft, #8a93a6) 0 0), linear-gradient(var(--text-soft, #8a93a6) 0 0), linear-gradient(var(--text-soft, #8a93a6) 0 0);
  background-size: 11px 2px; background-repeat: no-repeat;
  background-position: center calc(50% - 5px), center 50%, center calc(50% + 5px);
}
.drag-handle:active { cursor: grabbing; }
.cfg-row.dragging { opacity: 0.45; }
.scripts-admin-list { display: flex; flex-direction: column; gap: 8px; margin-bottom: 14px; }
.script-admin-row { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; padding: 10px 12px; border: 1px solid var(--border); border-radius: 8px; }
.script-admin-body { font-size: 12px; margin-top: 4px; white-space: pre-wrap; max-height: 42px; overflow: hidden; }
.script-admin-actions { display: flex; gap: 6px; flex-shrink: 0; }
.script-form { display: flex; flex-direction: column; gap: 8px; border-top: 1px solid var(--border); padding-top: 12px; }
.script-form-actions { display: flex; align-items: center; justify-content: flex-end; gap: 10px; }

/* Phase 36b — .hidden is scoped per-element here; cover the browser-call panel
   (its 'hidden' class was inert, so the in-call banner showed on page load). */
.browser-call-active.hidden { display: none; }
#browser-call-error.hidden { display: none; }

/* Phase 37 — call-stage indicator (AI-identified) */
.call-stage { font-size: 12px; font-weight: 700; padding: 4px 12px; border-radius: 50px; color: var(--text-soft); background: var(--surface-2, rgba(0,0,0,.05)); }
.call-stage:empty { display: none; }
.call-stage.stage-opening { background: rgba(77,163,255,.15); color: #1971c2; }
.call-stage.stage-discovery { background: rgba(55,178,77,.15); color: #2f9e44; }
.call-stage.stage-presentation { background: rgba(190,120,255,.16); color: #7048e8; }
.call-stage.stage-objection { background: rgba(255,169,77,.2); color: #e8590c; }
.call-stage.stage-closing { background: rgba(55,178,77,.2); color: #2b8a3e; }

/* Phase 38 — compliance requirements bar (always-visible during a call).
   The load-bearing surface: the disclosures that MUST be said, tracked live. */
.compliance-bar { margin: 10px 0 4px; padding: 12px 14px; border-radius: 14px;
  border: 1px solid var(--border, rgba(0,0,0,.08)); background: var(--surface, #fff);
  box-shadow: 0 1px 2px rgba(0,0,0,.04); }
.compliance-bar:empty { display: none; }
.compliance-bar.is-ok  { border-color: rgba(47,158,68,.5);  background: rgba(55,178,77,.06); }
.compliance-bar.is-bad { border-color: rgba(224,49,49,.45); background: rgba(224,49,49,.05); }
.compliance-bar .cbar-head { display: flex; align-items: baseline; justify-content: space-between;
  gap: 12px; margin-bottom: 9px; flex-wrap: wrap; }
.compliance-bar .cbar-title { font-size: 11px; font-weight: 800; letter-spacing: .06em;
  text-transform: uppercase; color: var(--text-soft); }
.compliance-bar .cbar-status { font-size: 13px; font-weight: 700; }
.compliance-bar.is-ok  .cbar-status { color: #2b8a3e; }
.compliance-bar.is-bad .cbar-status { color: #c92a2a; }
.compliance-bar .cbar-chips { display: flex; flex-wrap: wrap; gap: 7px; }
.compliance-bar .cbar-chip { font-size: 12px; font-weight: 700; padding: 4px 11px 4px 22px;
  border-radius: 50px; position: relative; white-space: nowrap; }
.compliance-bar .cbar-chip::before { content: ""; position: absolute; left: 9px; top: 50%;
  width: 7px; height: 7px; margin-top: -3.5px; border-radius: 50%; }
.compliance-bar .cbar-chip.is-met { background: rgba(55,178,77,.15); color: #2b8a3e; }
.compliance-bar .cbar-chip.is-met::before { background: #2f9e44; }
.compliance-bar .cbar-chip.is-missing { background: rgba(224,49,49,.1); color: #c92a2a; }
.compliance-bar .cbar-chip.is-missing::before { background: #e03131; }

/* Phase 40 — "100% COMPLIANT" success celebration (celebration.js).
   Rises behind the call-summary modal but above its backdrop: the layer is
   inserted between .modal-backdrop and .modal-body, so DOM order alone stacks
   the cards above the dim backdrop and below the summary card. */
.celebrate-layer { position: absolute; inset: 0; overflow: hidden; pointer-events: none; }
.celebrate-card {
  position: absolute; bottom: -70px;
  padding: 10px 18px; border-radius: 12px;
  background: linear-gradient(135deg, #22c55e 0%, #16a34a 100%);
  color: #fff; font-weight: 800; font-size: 14px; letter-spacing: .05em;
  white-space: nowrap; box-shadow: 0 10px 28px rgba(22,163,74,.38);
  will-change: transform, opacity; opacity: 0;
  transform: translate3d(0, 0, 0) scale(var(--scale,1)) rotate(var(--rot,0deg));
  animation: celebrate-rise var(--dur,4s) cubic-bezier(.4,0,.5,1) var(--delay,0s) forwards;
}
@keyframes celebrate-rise {
  0%   { opacity: 0; transform: translate3d(0, 0, 0) scale(var(--scale,1)) rotate(var(--rot,0deg)); }
  10%  { opacity: 1; }
  85%  { opacity: 1; }
  100% { opacity: 0; transform: translate3d(var(--drift,0), -108vh, 0) scale(var(--scale,1)) rotate(var(--rot,0deg)); }
}
@media (prefers-reduced-motion: reduce) {
  .celebrate-card { animation-duration: 2.4s; }
  @keyframes celebrate-rise { 0%{opacity:0} 30%{opacity:.9} 100%{opacity:0; transform: translate3d(0,-40vh,0) scale(var(--scale,1))} }
}

/* Phase 41 — voiced-demo click-to-start overlay (satisfies autoplay-with-sound). */
.demo-voice-start { position: fixed; inset: 0; z-index: 8500; display: flex;
  align-items: center; justify-content: center; background: rgba(15,30,50,.55); backdrop-filter: blur(2px); }
.demo-voice-start-card { background: #fff; border-radius: 16px; padding: 28px 30px; max-width: 420px;
  text-align: center; box-shadow: 0 30px 60px rgba(0,0,0,.28); }
.demo-voice-start-tag { display: inline-block; font-size: 11px; font-weight: 800; letter-spacing: .06em;
  text-transform: uppercase; color: var(--ok, #2f9e44); background: var(--ok-soft, rgba(55,178,77,.12));
  padding: 4px 10px; border-radius: 50px; margin-bottom: 12px; }
.demo-voice-start-card h2 { margin: 0 0 8px; font-size: 20px; }
.demo-voice-start-card p { margin: 0 0 18px; color: var(--text-soft); font-size: 14px; line-height: 1.55; }
.demo-voice-start-card .primary.big { width: 100%; }

/* Phase 42 — demo-only Pause/Stop controls in the header (left of the product name). */
.demo-controls { display: inline-flex; gap: 8px; align-items: center; margin-right: 6px; }
.demo-controls.hidden { display: none; }

/* Phase 43 — in-browser demo recorder (recordDemo.js). */
.record-demo-btn { position: fixed; bottom: 20px; left: 20px; z-index: 8600;
  background: #b02a37; color: #fff; border: 0; border-radius: 50px; padding: 12px 20px;
  font-family: inherit; font-weight: 700; font-size: 14px; cursor: pointer;
  box-shadow: 0 10px 28px rgba(176,42,55,.35); display: inline-flex; align-items: center; gap: 8px; }
.record-demo-btn::before { content: ""; width: 10px; height: 10px; border-radius: 50%; background: #fff; }
.record-demo-btn:hover { background: #8f2029; }
.record-hint { position: fixed; bottom: 74px; left: 20px; z-index: 8600; max-width: 320px;
  background: #1f2a44; color: #fff; padding: 10px 14px; border-radius: 10px; font-size: 13px;
  box-shadow: 0 10px 28px rgba(20,30,50,.28); }
.record-download { position: fixed; inset: 0; z-index: 8700; display: flex; align-items: center;
  justify-content: center; background: rgba(15,30,50,.6); }
.record-download-card { background: #fff; border-radius: 16px; padding: 22px 24px; max-width: 560px;
  width: calc(100% - 40px); box-shadow: 0 30px 60px rgba(0,0,0,.3); }
.record-download-title { font-size: 18px; font-weight: 800; margin-bottom: 12px; }
.record-download-preview { width: 100%; border-radius: 10px; background: #000; margin-bottom: 14px; max-height: 60vh; }
.record-download-actions { display: flex; gap: 10px; justify-content: flex-end; }
.record-download-actions a.primary { text-decoration: none; background: #1f2a44; color: #fff;
  padding: 10px 18px; border-radius: 10px; font-weight: 700; }
.record-download-actions button.secondary { padding: 10px 18px; border-radius: 10px;
  border: 1px solid var(--border); background: #fff; font-weight: 700; cursor: pointer; }

/* Phase 44 — Accept.js billing checkout (ghlBilling.js). */
.gb-modal { position: fixed; inset: 0; z-index: 8800; display: flex; align-items: center; justify-content: center; }
.gb-backdrop { position: absolute; inset: 0; background: rgba(15,30,50,.55); }
.gb-card { position: relative; background: #fff; border-radius: 16px; padding: 24px 26px; width: min(440px, 92vw);
  box-shadow: 0 30px 60px rgba(0,0,0,.3); }
.gb-title { font-size: 19px; font-weight: 800; }
.gb-sub { color: var(--text-soft); font-size: 13px; margin: 4px 0 16px; }
.gb-l { display: block; font-size: 12px; font-weight: 700; color: var(--text-soft); margin-bottom: 10px; }
.gb-i { display: block; width: 100%; margin-top: 4px; padding: 9px 11px; border: 1px solid var(--border); border-radius: 8px;
  font-family: inherit; font-size: 14px; }
.gb-row { display: flex; gap: 10px; }
.gb-row .gb-l { flex: 1; }
.gb-err { color: var(--danger); font-size: 13px; min-height: 18px; margin: 2px 0 8px; }
.gb-actions { display: flex; gap: 10px; justify-content: flex-end; margin-top: 4px; }
.gb-btn { padding: 10px 18px; border-radius: 10px; border: 1px solid var(--border); background: #fff; font-weight: 700; cursor: pointer; }
.gb-btn.gb-pay { background: #1f2a44; color: #fff; border-color: #1f2a44; }
.gb-btn.gb-pay:disabled { opacity: .6; cursor: default; }
.gb-secure { font-size: 11px; color: var(--text-soft); margin-top: 12px; text-align: center; }
.gb-toast { position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%); z-index: 8900;
  background: #1f2a44; color: #fff; padding: 11px 18px; border-radius: 10px; font-size: 14px; box-shadow: 0 10px 28px rgba(20,30,50,.3); }

/* Phase 45 — FMO custom-billing admin section */
.fmo-lookup { display: flex; gap: 8px; }
.fmo-lookup .contact-search-input { flex: 1; }
#fmo-billing-body.hidden { display: none; }

/* Phase 46 — admin RBAC mode banner (global CEO vs FMO admin) */
.admin-mode { border-radius: 12px; padding: 11px 16px; font-size: 14px; font-weight: 700; margin-bottom: 18px; }
.admin-mode:empty { display: none; }
.admin-mode--ceo { background: #eaf1ff; color: #1971c2; border: 1px solid #a5c8ff; }
.admin-mode--fmo { background: var(--ok-soft, rgba(55,178,77,.12)); color: #2b7a3e; border: 1px solid var(--ok, #37b24d); }